Furniture / Timber Components Returns
Once you receive your furniture or timber turned components you have 14 days to decide if you wish to return it. If so we will contact you to arrange collection of the goods and discuss a returns cost which will be deducted from your refund.
Once received the items will be checked and a refund issued within 30 days.
Items returned must arrive in perfect condition including the packaging, so please ensure that they are packed well.
We reserve the right to refuse a refund on any item if the above conditions have not been met. This does not affect your statutory rights.
Mattresses can only be returned if they are unopened and have not been slept on.
For an exchange we must be contacted within 14 days of the delivery, the product must come back in the same condition it was delivered in.